Tesco introduces first store without manned checkouts

Posted by Isobel Drake on 26th October 2009

Tesco, the largest retailer in the UK, has opened the first completely self-service outlet in Britain as retailers around the world continue to look at self-service checkouts as a means to reduce costs.

The express convenience store will have five self-service registers, with just one employee monitoring the tills and providing assistance to customers.

A Tesco spokesperson told the Daily Mail that the outlet was part of the company’s response to the consumer push for more convenient retailing.

“Customers like the fact that there are five checkouts available. Before, you could have four manned checkouts but only one person working the till,” the spokesperson advised. “We have had no negative feedback so far.”