WA Government offer free iApp for Shoppers
A free smartphone app, developed by the Western Australian State government agency Consumer Protection and called iShopWA, is now available for shoppers in the State of Western Australia to easily access information about their rights under the new Australian Consumer Law.
WA’s Commerce Minister Simon O’Brien said this would be the first Christmas that West Australians have the protections of the new laws, and it was important that they knew their rights regarding refunds, warranties and lay-bys.
“Many people still don’t know where they stand when it comes to getting problems with products fixed, or what the different types of warranties mean, but now it’s possible to always have this information at hand,” Mr O’Brien said.
“Users can also use iShopWA to store photos of receipts, and set reminders for warranty, gift voucher or online coupon expiry dates, or pick-up dates for something on lay-by.”
Consumer Protection in WA is joining the Australian Competition and Consumer Commission and other State and Territory agencies in a pre-Christmas campaign to ensure that retailers are honouring their guarantees. The Australian Consumer Law applies nationally and includes consumer guarantees which ensure that goods sold in Australia are safe, durable, free from defects and fit for their intended purpose. These are in addition to the different types of warranties which may be offered by retailers or manufacturers.
The Minister stressed that West Australians could contribute to this campaign to help themselves, as the app allowed users to email photos of illegal ‘no refund’ shop signs directly to Consumer Protection for further action – the only one of its kind in Australia with such a capability.
The iShopWA, app is available for free download from both the iPhone app store and the Android market.
More information about the iShopWA app and its download links are at: