Woolworths has launched its own product testing group. Called “The Bunch”, members of the group will be provided with free Woolworths private label products in exchange for feedback. The establishment...

Supermarket giant ALDI opened its latest store in Queensland yesterday at the newly renovated Redbank Plaza, Brisbane. The new Redbank plaza store joins 280 ALDI stores operating across the Australian...

The latest Roy Morgan Supermarket Satifaction Report reveals Aldi still on top in the customer satisfaction stakes, with 91.4% surveyed as satisfied, despite a slight downturn from last month. Coles was...

The latest Roy Morgan Supermarket Satisfaction Report has German-owned discount grocer comfortably ahead of their closest supermarket rival in the consumer satisfaction stakes. Aldi is 4.5 percentage points...

Changes are afoot at Australia’s two largest supermarket chains as they seek to upgrade their supermarket outlets, which were recently labelled as “backward” by a senior Coles figure....

New customer satisfaction data released by Roy Morgan last week has seen Aldi retain their lead in the approval stakes, however Coles has now surged past IGA and Woolworths. The release, related to the...

The H. J. Heinz Company has achieved the highest consumer satisfaction rating of any company in the food manufacturing sector, according to the University of Michigan’s American Customer Satisfaction...

The self-service revolution is upon us, as Australian consumers demand greater choice and retailers begin to understand the considerable benefits of the new technology. It is changing the way businesses...