Donut King has been awarded Canstar Blue’s Most Satisfied Customers Award for coffee shop chains in Australia, ending Muffin Break’s three-year winning run.   Based on a survey of 1,876 adults...

Madura Tea Estates has won the Blue Taste Award for Australia’s best teabag for a second consecutive year. The Taste Awards, which are run by Canstar Blue, are a determination of customer satisfaction...

The proportion of consumers satisfied with German-owned Australian supermarket Aldi is once again comfortably higher than Australia’s other three major supermarket chains, according to market research...

Roy Morgan Research last night revealed the winners of its 2nd annual Customer Satisfaction Awards at a gala dinner in Melbourne, announcing ALDI as the “supermarket of the year” for the second year...

Coles has defended its position on its low-priced milk with the launch of a new video via Facebook and Twitter today. The video aims to inform Coles customers of information that is “often overlooked”...

Following Facebook backlash over Subway ‘Footlong’ subs failing to meet the advertised size, Subway Australia has issued a statement that the ‘Footlong’ is simply “a descriptive name.” The...

German discount supermarket chain Aldi has been awarded the ‘Supermarket of the Year’ title at an inaugural ‘Customer Satisfaction Awards’ hosted by Australian market research company Roy Morgan Research. The...

Australian supermarket shoppers continue to rank Aldi as top in providing customer satisfaction out of all the Australian supermarkets. This is according to the latest survey findings from the Australian...

Australian supermarket shoppers rank Aldi as top in providing customer satisfaction out of all the Australian supermarkets. This is according to the latest survey findings from the Australian market research...

The Roy Morgan February Supermarket Satisfaction Report has shown an underwhelming month of satisfaction results at all four of the major supermarkets, with none showing an increase. Aldi’s impressive...