The latest figures from consumer research company Roy Morgan show customer satisfaction in Australia remains highest among Aldi’s patrons by a wide margin, followed by Coles and IGA, with Woolworths...

Roy Morgan’s latest customer satisfaction figures show liquor store 1st Choice in the top spot, taking a narrow lead over Dan Murphy’s for December 2009. 1st Choice (91.6% satisfaction) and...

The recession has boosted the satisfaction rating of manufacturers that produce comfort foods such as chocolate, the American Consumer Satisfaction Index revealed today (17 November). While ketchup maker...

Aldi has again received the highest customer satisfaction score out of the major Australian supermarkets, edging further in front of Australia’s two largest chains. The latest Roy Morgan Supermarket...

Woolworths was the only major supermarket in Australia to see their customer satisfaction levels rise in the six-months to August, according to the latest Roy Morgan Supermarket Satisfaction Report. Among...

Satisfaction with the major supermarket chains in Australia rose almost uniformly last month, with Coles the only chain to see a decline in satisfaction, according to the latest data from Roy Morgan. Coles...

A new survey has indicated growing skepticism of the major grocery chains, with Consumer Affairs Minister Craig Emerson today indicating he was hopeful the proliferation of Aldi stores and the introduction...

Customer satisfaction with all four major supermarkets (IGA, Coles, Woolworths and Aldi) fell in April, although the gaps between the four have closed over the last six months, according to the latest...

The popularity of celebrity chefs of the ilk of Jamie Oliver and Gordon Ramsay, coupled with the success of British restaurants in lists of the world’s best restaurants, has been attributed to the...