A report from the market research organisation, the Nielsen Global Survey of Loyalty Sentiment, has examined the reasons why consumers switch brands, service providers or retailers. The Nielsen Global...

Half of Australians aged 14 years or older now have a FlyBuys or Everyday Rewards card, according to recent findings from market research organisation Roy Morgan Research. Supermarket giants Coles and...

A new Australian-invented smartphone app is being promoted to replace customer loyalty cards in restaurants, cafes, and shops in Australia. The Wealie iPhone app, created by Australian Patrick Schilling,...

Analysis of supermarkets’ loyalty schemes by consumer group Choice has questioned the merits of rewards programs for shoppers, arguing that most will have to wait a long time before receiving any...

Woolworths’ Everyday Rewards scheme has helped boost sales at Australia’s largest supermarket chain, according to its Chief Executive. Michael Luscombe, speaking at a corporate breakfast earlier...

Besides potentially helping consumers save a little money on their grocery purchases, retail loyalty card programs can help supermarket chains assemble gigantic databases on the shopping preferences of...