Small Business Ombudsman tells Amazon to comply with Australian legislation
The Australian Small Business and Family Enterprise Ombudsman has written to Amazon, asking them to ensure they comply with Australia’s unfair contract terms legislation.
The letter was written ahead of the arrival of Amazon Marketplace, a platform which will allow businesses to sell their goods online through Amazon.
Ombudsman Kate Carnell said Amazon Marketplace will offer an opportunity for Australian businesses, but Amazon needs to ensure it operates within Australian legislation.
“For consumers the Amazon Marketplace promises to expand choice and put downward pressure on prices,” Ombudsmen Carnell said.
“I’m interested to see how Australian small businesses can accelerate sales and broaden their customer base though the Amazon platform.”
Carnell said Marketplace contracts with businesses in the US would not be compliant in Australia. Under US terms, Amazon reserves the right to refuse service, terminate accounts, terminate rights to use Amazon services, remove or edit content, or cancel orders at its sole discretion.
“This may be considered unfair as action can be taken by one party, Amazon, but not the other party, the vendor, to terminate the contract,” Carnell said.
“I’ve requested that Amazon review the terms and conditions in use for standard form contracts in its Australian operations to ensure they comply with the unfair contracts terms legislation.”
In response to the letter, Amazon released the following statement to the media:
“We look forward to launching Amazon Marketplace in Australia and providing thousands of small businesses and entrepreneurs with tools and services that help them to reach millions of customers and to expand their businesses both here and abroad. We will, of course, adhere to all local laws in relation to our agreements with Marketplace sellers.”
- Amazon entry overplayed says IBISWorld
- What could Amazon’s acquisition of Whole Foods mean for Australia
- Amazon in chats with Australian suppliers says UBS
The CSIRO has turned to gamification to help make eating vegetables appealing.
With 1.5 billion cups of coffee consumed a day, Change Coffee – World Vision Australia’s first soci...
The Australian organics market is now estimated to be worth $2.4 billion, and has grown 88% since 20...
Busy Australians are still finding the time to eat breakfast says the latest data released by Roy Mo...
TODAY a Sydney restaurant on a ground-breaking mission of inclusion will host its first Sensory Hour...
SunRice is now selling a range of chips made from brown rice.
Subway, one of Australia’s largest quick service restaurant brands, has launched a nationwide-first...
Australian fresh produce marketer, Freshmax, has signed an exclusive stonefruit rights deal with lea...