Woolworths was the only major supermarket in Australia to see their customer satisfaction levels rise in the six-months to August, according to the latest Roy Morgan Supermarket Satisfaction Report. Among...

Satisfaction with the major supermarket chains in Australia rose almost uniformly last month, with Coles the only chain to see a decline in satisfaction, according to the latest data from Roy Morgan. Coles...

The competition watchdog has today refuted claims that Coles and Woolworths exert too much dominance in Australia’s grocery sector. Graeme Samuel, Chair of the Australian Competition and Consumer...

Changes are afoot at Australia’s two largest supermarket chains as they seek to upgrade their supermarket outlets, which were recently labelled as “backward” by a senior Coles figure....

New customer satisfaction data released by Roy Morgan last week has seen Aldi retain their lead in the approval stakes, however Coles has now surged past IGA and Woolworths. The release, related to the...

The representative of over 1,270 independent IGA retailers has announced a new deal with their leading supplier, Metcash, to share the proceeds of growth and major expansion projects. The IGA National...

The 2009 National IGA Retailer of the Year Awards were announced this week in front of more than 1000 retailers and suppliers as part of the annual IGA>D Expo and Conference, held on the Gold Coast. IGA...

Customer satisfaction with all four major supermarkets (IGA, Coles, Woolworths and Aldi) fell in April, although the gaps between the four have closed over the last six months, according to the latest...

Grocery and liquor wholesaler Metcash has reported growth above market guidance, despite economic conditions, and continues strong competition in the supermarket sector. Metcash today announced 12.1 per...

Australia’s largest supermarket chains are enhancing their focus on private label within their advertising campaigns as they seek to capitalise on an Australian consumer intent on cutting costs. A...