Tesco, the UK’s largest retailer, is to launch a new feedback service entitled ‘Every Comment Helps’ in 100 of their UK supermarkets.
Essentially, their improved customer service process...
Business information analysts IBISWorld have released their forecast for what Australians will be piling into their shopping baskets in five years’ time.
With slower economic growth encouraging...
Discounted price, dollar menus, and other promotions are driving customer traffic and keeping the American restaurant industry in the black, according to The NPD Group, a leading market research company....
Nearly six out of 10 Americans report they have had to cut back on the quantity or quality of food they buy because of increasing prices, according to The 2008 Hormel Hunger Survey, carried out by the...
Australian shoppers are re-evaluating their shopping habits in the face of rising household costs, according to a recent study undertaken by The Nielsen Company. This has seen two out of every three Australians...
Today’s consumers want to have a greater say about food ingredients, safety and quality, and by the year 2020, consumers around the globe expect the way they choose and shop for food to be different,...
The NPD Group, a leading market research company, has released the 23rd Annual Report on Eating Patterns in America, which discovers that consumers are eating more at home but not significantly cutting...
In part two of our discussion of the economic crisis and its impact on different sectors of the food industry we shine the spotlight on supermarkets, manufacturers, gourmet retailers and convenience stores.
Supermarkets
Supermarkets,...
As talk of economic turmoil continues to dominate media reports, food industry participants can’t help but feel it is only a matter of time before the downturn impacts on them – if it hasn’t...
New findings suggest that many customers concerned with the environment are not following through by purchasing environmentally friendly products.
Information Resources, Inc. (IRI), a leading global provider...
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