Aldi has come out on top in Roy Morgan Research’s latest Customer Satisfaction Awards. Each month, Roy Morgan Research measures customer satisfaction in a variety of different areas. For August 2016,...

Woolworths is once again updating its loyalty program after receiving more complaints from shoppers about its recently overhauled system. In October 2015, Woolworths had announced changes to its  ‘Everyday...

Coles has launched a new online shopping technology system to help woo more online shoppers.   In doing so, the Coles supermarkets group has told The Australian that it created ‘Rover Power Pick’...

Street’s Ice Cream have given into public demand now offering their Golden Gaytime in a 1.25 litre tub variation. The tub has been released after a Facebook page was created to ask Streets to turn the...

The unrepentant voices of complaining Australian consumers are ringing loud and clear. The latest instances have impacted on two of the country’s best-known brands, Glad Wrap and Nestle’s Allen’s...

Barcode company GS1 is about to launch its GoScan app. With the support of a range of food industry partners – including the Australian Food and Grocery Council (AFGC), major supermarkets and food manufacturers...