Coles has decided to expand its Quiet Hour program which was created to improve the grocery shopping experience for customers with autism. Quiet Hour includes implementing a number of steps to help make...

Woolworths CEO Brad Banducci says Woolworths is outraged about a financial service provider processing error that caused some customers to be charge twice this week. On Sunday 6 August 2017, an error occurred...

Missing garlic bread, uneven slices and poorly placed pepperoni, these are some of the common customer complaints Domino’s Pizza is seeking to stamp out through a new marketing campaign. The ‘We Care’...

Smoothie and juice chain, Boost Juice, is moving into drive-thru stores. Until now, Boost Juice has operated out of shopping centres and standalone shops. The company will now open its first drive-thru...

Domino’s customers can now use a virtual voice-activated assistant to order their pizzas for them. Launched today by the takeaway pizza chain, ‘DRU Assist’ can be used within the Domino’s app or...

A report into self-serve checkouts written by two criminologists has concluded the technology promotes shoplifting, even amongst those who normally would not consider stealing. The report, published by...