Are the tiny cracks evident in the current supermarket business model just the beginning of what will become crevasses that will swallow supermarkets, or just annoyances that can be managed? My view is...

Foodland customers are the most satisfied Australian supermarket shoppers says Roy Morgan Research. After conducting a study, Roy Morgan Research found in August 2017 customer satisfaction with Foodland...

Consumer desire to physically see and choose groceries remains a major barrier to the uptake of online grocery shopping a new US study has found. The study, conducted by financial consultants Morgan Stanley,...

Costco Australia has plans to start delivering to businesses in the Melbourne metropolitan area. The US grocery wholesaler has established a dedicated Australian business delivery website with the site’s...

Coles will soon stop paying its permanent weekend and late-night employees below-award penalties if a new Enterprise Barging Agreement is accepted. The agreement means that Coles retail store employees...

Woolworths supermarkets has revamped and relaunched its Click & Collect online grocery shopping service. Now called ‘Pick Up’, Woolworths customers Australia–wide can now use the service to order...

Woolworths is bringing back its popular ‘Fresh Market Updates’. Woolworths Fresh Market Updates previously aired on Australian television screens, providing regular updates from Woolworths team members...

A piece of biodegradable paper that is said to keep fruit and vegetables fresh longer is now available in Australia. ‘FreshPaper’ is a piece of paper that is infused with organic spices which prolong...

Aldi has won the supermarket category at the 26th annual Australasian Catalogue Association awards. Aldi took out the supermarket category for its ‘2016 Aldi Snow Gear’ catalogue produced by creative...

Danish researchers have suggested ‘silent’ reformulation of foods may help consumers eat less calories without even knowing it. Published in Volume 14, Issue 104 of the International Journal of Behavioural...