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Dove attracts criticism over Facebook ad

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Unilever’s supermarket sold Dove brand has attracted criticism for a Facebook ad some have labelled “racist”. The ad, which has since been removed, featured a black women who removes a brown shirt...

Woolworths bans plastic bag in New Zealand

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Woolworths is banning plastic bags in its New Zealand Countdown supermarket stores. By the end of 2018, single-use bags will no longer be available in-store and through online shopping. The move follows...

Is the supermarket business model developing terminal cracks?

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Are the tiny cracks evident in the current supermarket business model just the beginning of what will become crevasses that will swallow supermarkets, or just annoyances that can be managed? My view is...

Foodland customers are the most satisfied supermarket shoppers, Roy Morgan Research

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Foodland customers are the most satisfied Australian supermarket shoppers says Roy Morgan Research. After conducting a study, Roy Morgan Research found in August 2017 customer satisfaction with Foodland...

Costco plans for business delivery in Melbourne

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Costco Australia has plans to start delivering to businesses in the Melbourne metropolitan area. The US grocery wholesaler has established a dedicated Australian business delivery website with the site’s...

Coles weekend and late-night workers win pay rise

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Coles will soon stop paying its permanent weekend and late-night employees below-award penalties if a new Enterprise Barging Agreement is accepted. The agreement means that Coles retail store employees...

Woolworths revamps and relaunches Click & Collect

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Woolworths supermarkets has revamped and relaunched its Click & Collect online grocery shopping service. Now called ‘Pick Up’, Woolworths customers Australia–wide can now use the service to order...

Woolworths to bring back Fresh Market Updates

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Woolworths is bringing back its popular ‘Fresh Market Updates’. Woolworths Fresh Market Updates previously aired on Australian television screens, providing regular updates from Woolworths team members...

Woolworths wins with $1.5 billion FY17 profit

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The Woolworths Group has reported a $1.5 billion profit for its 2017 financial year. The result is a significant turnaround on the group’s AUD $1.2 billion reported loss for its 2016 financial year when...

‘Silent’ food reformulation could help cut calories

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Danish researchers have suggested ‘silent’ reformulation of foods may help consumers eat less calories without even knowing it. Published in Volume 14, Issue 104 of the International Journal of Behavioural...